Your app is crashing. Here's the latest log:
[2026-04-30T08:37:14.230Z] ERROR (RoutingManager/1984929 on ip-10-0-10-120): Monthly Active Contacts limit reached. Queue will not start
[2026-04-30T08:37:14.244Z] USERLVL (License/1984929 on ip-10-0-10-120): License installed
version: "3.0"
hash: "fsZj4exw"
The server detected an unauthenticated access to an user avatar. This type of request will soon be blocked by default.
=> Meteor 3.4.1 is available. Check the changelog https://docs.meteor.com/changelog.html and update this project with 'meteor update'.
[2026-05-01T00:00:20.032Z] ERROR (System/1984929 on ip-10-0-10-120): Failed to communicate with Rocket.Chat Cloud
url: "https://releases.rocket.chat/v2/server/supportedVersions"
err: {
"type": "AbortError",
"message": "The user aborted a request.",
"stack":
AbortError: The user aborted a request.
at abort (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1401:16)
at AbortSignal.abortAndFinalize (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1416:4)
at AbortSignal.dispatchEvent (/opt/Rocket.Chat/node_modules/event-target-shim/dist/event-target-shim.js:818:35)
at abortSignal (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:52:12)
at AbortController.abort (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:91:9)
at Timeout.<anonymous> (/opt/Rocket.Chat/packages/server-fetch/dist/index.js:38:51)
at listOnTimeout (internal/timers.js:557:17)
at processTimers (internal/timers.js:500:7)
=> awaited here:
at Function.Promise.await (/home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/promise_server.js:56:12)
at app/cloud/server/functions/supportedVersionsToken/supportedVersionsToken.ts:46:17
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
"name": "AbortError"
}
The server detected an unauthenticated access to an user avatar. This type of request will soon be blocked by default.
[2026-05-01T12:00:39.495Z] ERROR (System/1984929 on ip-10-0-10-120): Failed to sync with Rocket.Chat Cloud
function: "syncCloudData"
err: {
"type": "AbortError",
"message": "The user aborted a request.",
"stack":
AbortError: The user aborted a request.
at abort (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1401:16)
at AbortSignal.abortAndFinalize (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1416:4)
at AbortSignal.dispatchEvent (/opt/Rocket.Chat/node_modules/event-target-shim/dist/event-target-shim.js:818:35)
at abortSignal (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:52:12)
at AbortController.abort (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:91:9)
at Timeout.<anonymous> (/opt/Rocket.Chat/packages/server-fetch/dist/index.js:38:51)
at listOnTimeout (internal/timers.js:557:17)
at processTimers (internal/timers.js:500:7)
=> awaited here:
at Function.Promise.await (/home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/promise_server.js:56:12)
at app/cloud/server/functions/syncWorkspace/syncCloudData.ts:32:16
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
=> awaited here:
at Function.Promise.await (/home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/promise_server.js:56:12)
at app/cloud/server/functions/syncWorkspace/syncCloudData.ts:70:43
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
"name": "AbortError"
}
[2026-05-01T12:00:39.496Z] ERROR (System/1984929 on ip-10-0-10-120): Error during workspace sync
err: {
"type": "AbortError",
"message": "The user aborted a request.",
"stack":
AbortError: The user aborted a request.
at abort (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1401:16)
at AbortSignal.abortAndFinalize (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1416:4)
at AbortSignal.dispatchEvent (/opt/Rocket.Chat/node_modules/event-target-shim/dist/event-target-shim.js:818:35)
at abortSignal (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:52:12)
at AbortController.abort (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:91:9)
at Timeout.<anonymous> (/opt/Rocket.Chat/packages/server-fetch/dist/index.js:38:51)
at listOnTimeout (internal/timers.js:557:17)
at processTimers (internal/timers.js:500:7)
=> awaited here:
at Function.Promise.await (/home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/promise_server.js:56:12)
at app/cloud/server/functions/syncWorkspace/syncCloudData.ts:32:16
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
=> awaited here:
at Function.Promise.await (/home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/promise_server.js:56:12)
at app/cloud/server/functions/syncWorkspace/syncCloudData.ts:70:43
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
=> awaited here:
at Function.Promise.await (/home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/promise_server.js:56:12)
at app/cloud/server/functions/syncWorkspace/index.ts:17:3
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
"name": "AbortError"
}
=> Meteor 3.4.1 is available. Check the changelog https://docs.meteor.com/changelog.html and update this project with 'meteor update'.
[2026-05-02T00:00:19.017Z] USERLVL (License/1984929 on ip-10-0-10-120): License installed
version: "3.0"
hash: "mpsMhC4s"
=> Meteor 3.4.1 is available. Check the changelog https://docs.meteor.com/changelog.html and update this project with 'meteor update'.
The server detected an unauthenticated access to an user avatar. This type of request will soon be blocked by default.
=== UnHandledPromiseRejection ===
URIError: URI malformed
at decodeURI (<anonymous>)
at Router.match (/opt/Rocket.Chat/apps/meteor/.meteor/local/isopacks/rocketchat_restivus/npm/node_modules/connect-route/lib/connect-route.js:61:12)
at /opt/Rocket.Chat/apps/meteor/.meteor/local/isopacks/rocketchat_restivus/npm/node_modules/connect-route/lib/connect-route.js:102:24
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
---------------------------------
Errors like this can cause oplog processing errors.
Setting EXIT_UNHANDLEDPROMISEREJECTION will cause the process to exit allowing your service to automatically restart the process
Future node.js versions will automatically exit the process
=================================
Exited with code: 1
Your application is crashing. Waiting for file change.