Your app is crashing. Here's the latest log:
| NodeJS Version: 14.21.4 - x64 |
| MongoDB Version: 7.0.5 |
| MongoDB Engine: wiredTiger |
| Platform: linux |
| Process Port: 25410 |
| Site URL: https://dev.chat.engagetosell.info |
| ReplicaSet OpLog: Enabled |
| Commit Hash: c127ce9ee8 |
| Commit Branch: etsMaster6.13 |
| |
+-----------------------------------------------------------+
Started your app.
App running at: http://localhost:3000/
[2026-04-23T17:50:31.065Z] USERLVL (License/1952496 on ip-10-0-10-120): License installed
version: "3.0"
hash: "NP2bqncg"
[2026-04-23T17:50:31.067Z] ERROR (RoutingManager/1952496 on ip-10-0-10-120): Monthly Active Contacts limit reached. Queue will not start
[2026-04-23T17:50:31.119Z] USERLVL (License/1952496 on ip-10-0-10-120): License installed
version: "3.0"
hash: "NP2bqncg"
[2026-04-23T17:53:59.078Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T17:54:12.490Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T17:55:01.248Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T18:24:42.766Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
The server detected an unauthenticated access to an user avatar. This type of request will soon be blocked by default.
[2026-04-23T19:29:17.625Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:29:34.426Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:30:48.333Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:31:59.009Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:33:04.031Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:34:11.209Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:35:14.026Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:36:19.354Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:37:34.436Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:38:49.027Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:40:00.558Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:40:21.453Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:40:55.121Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:41:07.895Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T19:55:32.962Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T20:38:50.411Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T21:10:38.237Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T21:42:09.587Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T21:56:50.719Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T22:08:56.040Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T22:10:32.053Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T22:50:58.296Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-23T22:52:19.116Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T00:00:20.087Z] ERROR (System/1952496 on ip-10-0-10-120): Failed to communicate with Rocket.Chat Cloud
url: "https://releases.rocket.chat/v2/server/supportedVersions"
err: {
"type": "AbortError",
"message": "The user aborted a request.",
"stack":
AbortError: The user aborted a request.
at abort (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1401:16)
at AbortSignal.abortAndFinalize (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1416:4)
at AbortSignal.dispatchEvent (/opt/Rocket.Chat/node_modules/event-target-shim/dist/event-target-shim.js:818:35)
at abortSignal (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:52:12)
at AbortController.abort (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:91:9)
at Timeout.<anonymous> (/opt/Rocket.Chat/packages/server-fetch/dist/index.js:38:51)
at listOnTimeout (internal/timers.js:557:17)
at processTimers (internal/timers.js:500:7)
=> awaited here:
at Function.Promise.await (/home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/promise_server.js:56:12)
at app/cloud/server/functions/supportedVersionsToken/supportedVersionsToken.ts:46:17
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
"name": "AbortError"
}
=> Meteor 3.4 is available. Check the changelog https://docs.meteor.com/changelog.html and update this project with 'meteor update'.
The server detected an unauthenticated access to an user avatar. This type of request will soon be blocked by default.
[2026-04-24T09:20:09.037Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:20:23.030Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:21:50.971Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:22:59.514Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:24:13.901Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:25:19.085Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:26:25.309Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:27:31.245Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:28:43.224Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:29:58.111Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:31:08.096Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:31:29.111Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:32:02.290Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
[2026-04-24T09:32:15.245Z] ERROR (Rocket.Chat Apps/1952496 on ip-10-0-10-120): Error getting the app requests stats from marketplace ''
=> Meteor 3.4 is available. Check the changelog https://docs.meteor.com/changelog.html and update this project with 'meteor update'.
=== UnHandledPromiseRejection ===
URIError: URI malformed
at decodeURI (<anonymous>)
at Router.match (/opt/Rocket.Chat/apps/meteor/.meteor/local/isopacks/rocketchat_restivus/npm/node_modules/connect-route/lib/connect-route.js:61:12)
at /opt/Rocket.Chat/apps/meteor/.meteor/local/isopacks/rocketchat_restivus/npm/node_modules/connect-route/lib/connect-route.js:102:24
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
---------------------------------
Errors like this can cause oplog processing errors.
Setting EXIT_UNHANDLEDPROMISEREJECTION will cause the process to exit allowing your service to automatically restart the process
Future node.js versions will automatically exit the process
=================================
Exited with code: 1
Your application is crashing. Waiting for file change.