Your app is crashing. Here's the latest log:
[2026-05-03T08:30:30.850Z] INFO 5abbb4bd-5e0c-4a98-9ac2-52fa594957a1/TRANSPORTER: TCP server is listening on port 46777
[2026-05-03T08:30:30.850Z] INFO 5abbb4bd-5e0c-4a98-9ac2-52fa594957a1/TRANSPORTER: UDP Discovery is disabled.
[2026-05-03T08:30:30.851Z] INFO 5abbb4bd-5e0c-4a98-9ac2-52fa594957a1/TRANSPORTER: TCP Transporter started.
[2026-05-03T08:30:31.363Z] INFO 5abbb4bd-5e0c-4a98-9ac2-52fa594957a1/REGISTRY: '$node' service is registered.
[2026-05-03T08:30:31.364Z] INFO 5abbb4bd-5e0c-4a98-9ac2-52fa594957a1/REGISTRY: 'matrix' service is registered.
[2026-05-03T08:30:31.364Z] INFO 5abbb4bd-5e0c-4a98-9ac2-52fa594957a1/$NODE: Service '$node' started.
[2026-05-03T08:30:31.364Z] INFO 5abbb4bd-5e0c-4a98-9ac2-52fa594957a1/MATRIX: Service 'matrix' started.
[2026-05-03T08:30:31.365Z] INFO 5abbb4bd-5e0c-4a98-9ac2-52fa594957a1/BROKER: ✔ ServiceBroker with 2 service(s) started successfully in 539ms.
(node:2000235) [MONGODB DRIVER] Warning: cursor.count is deprecated and will be removed in the next major version, please use `collection.estimatedDocumentCount` or `collection.countDocuments` instead
+-----------------------------------------------------------+
| SERVER RUNNING |
+-----------------------------------------------------------+
| |
| Rocket.Chat Version: 6.13.0-ets1.0.2 |
| NodeJS Version: 14.21.4 - x64 |
| MongoDB Version: 7.0.5 |
| MongoDB Engine: wiredTiger |
| Platform: linux |
| Process Port: 23991 |
| Site URL: https://dev.chat.engagetosell.info |
| ReplicaSet OpLog: Enabled |
| Commit Hash: c127ce9ee8 |
| Commit Branch: etsMaster6.13 |
| |
+-----------------------------------------------------------+
[2026-05-03T08:30:30.750Z] WARN (VoIPAsteriskService/2000235 on ip-10-0-10-120): Voip is not enabled. Cant start the service
[2026-05-03T08:30:30.796Z] USERLVL (Migrations/2000235 on ip-10-0-10-120): Not migrating, already at version 304
[2026-05-03T08:30:30.832Z] USERLVL (DatabaseWatcher/2000235 on ip-10-0-10-120): Using change streams
[2026-05-03T08:30:31.236Z] USERLVL (License/2000235 on ip-10-0-10-120): License installed
version: "3.0"
hash: "mpsMhC4s"
Started your app.
App running at: http://localhost:3000/
The server detected an unauthenticated access to an user avatar. This type of request will soon be blocked by default.
[2026-05-03T12:00:28.909Z] ERROR (System/2000235 on ip-10-0-10-120): Error during fallback workspace sync
err: {
"type": "AbortError",
"message": "The user aborted a request.",
"stack":
AbortError: The user aborted a request.
at abort (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1401:16)
at AbortSignal.abortAndFinalize (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1416:4)
at AbortSignal.dispatchEvent (/opt/Rocket.Chat/node_modules/event-target-shim/dist/event-target-shim.js:818:35)
at abortSignal (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:52:12)
at AbortController.abort (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:91:9)
at Timeout.<anonymous> (/opt/Rocket.Chat/packages/server-fetch/dist/index.js:38:51)
at listOnTimeout (internal/timers.js:557:17)
at processTimers (internal/timers.js:500:7)
=> awaited here:
at Function.Promise.await (/home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/promise_server.js:56:12)
at app/cloud/server/functions/syncWorkspace/legacySyncWorkspace.ts:96:16
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
=> awaited here:
at Function.Promise.await (/home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/promise_server.js:56:12)
at app/cloud/server/functions/syncWorkspace/legacySyncWorkspace.ts:163:15
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
=> awaited here:
at Function.Promise.await (/home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/promise_server.js:56:12)
at app/cloud/server/functions/syncWorkspace/index.ts:35:6
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
"name": "AbortError"
}
[2026-05-03T12:00:33.912Z] ERROR (System/2000235 on ip-10-0-10-120): Failed to communicate with Rocket.Chat Cloud
url: "https://releases.rocket.chat/v2/server/supportedVersions"
err: {
"type": "AbortError",
"message": "The user aborted a request.",
"stack":
AbortError: The user aborted a request.
at abort (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1401:16)
at AbortSignal.abortAndFinalize (/opt/Rocket.Chat/packages/server-fetch/node_modules/node-fetch/lib/index.js:1416:4)
at AbortSignal.dispatchEvent (/opt/Rocket.Chat/node_modules/event-target-shim/dist/event-target-shim.js:818:35)
at abortSignal (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:52:12)
at AbortController.abort (/opt/Rocket.Chat/node_modules/abort-controller/dist/abort-controller.js:91:9)
at Timeout.<anonymous> (/opt/Rocket.Chat/packages/server-fetch/dist/index.js:38:51)
at listOnTimeout (internal/timers.js:557:17)
at processTimers (internal/timers.js:500:7)
=> awaited here:
at Function.Promise.await (/home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/promise_server.js:56:12)
at app/cloud/server/functions/supportedVersionsToken/supportedVersionsToken.ts:46:17
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
"name": "AbortError"
}
[2026-05-03T12:00:33.919Z] ERROR (System/2000235 on ip-10-0-10-120): An error occurred syncing workspace. 'The user aborted a request.'
=> Meteor 3.4.1 is available. Check the changelog https://docs.meteor.com/changelog.html and update this project with 'meteor update'.
The server detected an unauthenticated access to an user avatar. This type of request will soon be blocked by default.
=== UnHandledPromiseRejection ===
URIError: URI malformed
at decodeURI (<anonymous>)
at Router.match (/opt/Rocket.Chat/apps/meteor/.meteor/local/isopacks/rocketchat_restivus/npm/node_modules/connect-route/lib/connect-route.js:61:12)
at /opt/Rocket.Chat/apps/meteor/.meteor/local/isopacks/rocketchat_restivus/npm/node_modules/connect-route/lib/connect-route.js:102:24
at /home/ubuntu/.meteor/packages/promise/.0.12.2.1v51k7w.6dob++os+web.browser+web.browser.legacy+web.cordova/npm/node_modules/meteor-promise/fiber_pool.js:43:40
---------------------------------
Errors like this can cause oplog processing errors.
Setting EXIT_UNHANDLEDPROMISEREJECTION will cause the process to exit allowing your service to automatically restart the process
Future node.js versions will automatically exit the process
=================================
Exited with code: 1
Your application is crashing. Waiting for file change.